State Farm® Insurance Agent Randel Arnold
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Seriah Arceneaux
February 26, 2026
"Kaynah is AMAZING! I just switched my insurance and WOW. She helped me lower my payments by $100 (CRAZY, I know 😭👏🏽) AND I was able to add life insurance plus upgrade to full coverage. She was so kind, patient, and explained everything in a way that made it easy to understand. Truly the best experience I’ve had with insurance. Highly recommend!"
"We’re thrilled to have exceeded your expectations, Seriah! Thank you for sharing your experience. Randel Arnold - State Farm Insurance Agent"
Tim Bryan
February 24, 2026
"Great experience with Mathew. Saved my mom $60 a month. In and out of his office in less than 20 minutes"
"Thanks, Tim! We’re happy to see your review and thrilled you had a good experience with our office! Randel Arnold - State Farm Insurance Agent"
Matt Conrad
February 23, 2026
"I had a lot of life chaos during my correspondence with Matthew over about a 2.week period. He was very professional and patient with me even when I blew him off (not intentionally of course). I would recommend State farm and him personally to any family or friend. Thanks so much!"
"Thanks for the 5 stars, Matt, and for being part of our Dayton community! Randel Arnold - State Farm Insurance Agent"
Tamira Cavitt
February 19, 2026
"Kaynah was absolutely amazing to work with! She made what can usually feel like a stressful process so easy and straightforward. She answered all my questions, followed up quickly, and made sure I understood all my options. I felt really taken care of. Highly recommend asking for her if you need help!"
"We appreciate the kind words, Tamira! Our Dayton team is always happy to help. Randel Arnold - State Farm Insurance Agent"
OurKids Montessori
October 24, 2025
"We had a wonderful experience purchasing our auto and home insurance here. Our agent Matthew Shah was very pleasant and knowledgeable and he walked us through the process very nicely.We are glad we found good and comparatively cheaper rates for our insurance. Thank you for being so helpful."
Tariq Khan
October 23, 2025
"Matthew has been really very very helpful and accommodative. It was a pleasure talking to him. Thanks Matthew!"
Renee young walker
October 21, 2025
"They are always so helpful and nice regardless of what I need to do or ask them..."
Justus Merz
October 9, 2025
"Mathew is the man! Super quick super helpful and saved me a ton of many from the Crosby location. Lifetime customer for sure!"
George Riesenfeld
October 6, 2025
"Mathew is a pro. Very helpful. The best insurance agent I ever worked with."
Nancy LeBlanc
October 4, 2025
"The phone rep at Arnold State Farm answered all my issues and walked me step by step through the process of setting my “safe and drive”. The most polite person over the phone."
Jessica Noface
October 3, 2025
"Matthew went above and beyond to help me ! And he was so friendly and amazing!"
Dilene L.
September 18, 2025
"Randel and his staff are always helpful and are there when I need them. They treat me like family."
Jerry O'Neal
September 17, 2025
"Matthew went above and beyond to walk me through the information and explain it to me. Great customer service and I saved some money."
steve doyle
August 29, 2025
"Mathew was great and came up with very good savings and alot better policy I am very happy with him and the results"
"Mr. Doyle- thank you for your five star review. We're glad everything worked out in your favor. We look forward to helping you in the future - Randel"
Marilyn Sutton
August 28, 2025
"Tasha was so helpful lowering our premium!"
Timothy LEE
August 28, 2025
"No pressure helped get the best insurance at best price THANKS"
Jan Dillard
August 26, 2025
"Absolutely wonderful!!! Very helpful and was very knowledgeable!! Would recommend highly!!"
Linda Vest
July 23, 2025
"Matthew was absolutely amazing and helped me save so much money! He took his time with me and explained everything so that I could understand. Thank you Matthew!!!!"
"Linda - Welcome to our State Farm family! We're so glad to have you. Please reach out if there is anything we can do to further help - Randel "
Joel George
June 13, 2025
"I've had nothing but great experience with the team at Randel Arnold State Farm, specifically with Matthew. He's been extremely responsive to my many request regarding a new policy with several changes due to uncertain purchase dates for my new vehicle. What's more the rates were by far the best out of all the compwtitive companies. The ability of a local insurance agent to find customized coverage for you, without breaking the bank is unmatched."
"Joel - Thank you for the five star review. We strive to provide excellent customer service. We're here in the future if needed - Randel"
sheila harris
May 29, 2025
"I have been with StateFarm over a decade. The staff is very friendly, caring ,experienced and knowledgeable .My last encounter was with Matthew. He was so patient and polite.He made sure I understood and was pleased with the service I chose . I have and will recommend family and friends to StateFarm Insurance.Matthew I give you an A+🥰"
"Thank you Ms Sheila for your kind review. We are glad you are happy with your service from our agency - Randel & Staff"
Ros Radley
May 2, 2025
"Matthew was excellent and helpful in every way. He was very polite, knowledgeable and professional."
"Ros - Thank you for your generous compliments and your five star review! We appreciate your business very much - Randel & Staff"
Greg Fields
April 21, 2025
"Extremely helpful, and knowledgeable. Definitely feel like they have our best interest in mind while doing business."
"Mr. Fields, thank you for your generous review. We enjoy being your insurance agency! - Randel & Staff"
Sandro A
April 7, 2025
"Tasha was super helpful and knowledgeable. She truly cares about helping you get the best out of your situation. She helped me find savings I didn’t even know were available to me. Highly recommend!"
"Sandro, we are thankful for your five star review. Customer service is important to us, and we're glad we were able to help you to your satisfaction! Randel & Staff"
Chad Cox
April 4, 2025
"Matthew Shaw was super easy to work with and found me major savings on my auto insurance. Super pleased with him and State Farm."
"Mr. Cox we are happy that you had a great experience with us. We look forward to being your insurance agency for years to come! Randel & Staff"
joyce shaughnessy
April 2, 2025
"Matthew was very helpful. He was professional and courteous. He made everything easy."
"Thank you Mrs. Shaughnessy for your review. We are pleased to hear that you enjoyed your interaction with our office - Randel & Staff"