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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Wendy Edwards

September 3, 2025

5  out of  5
rating by Wendy Edwards
"Very professional and knowledgeable"
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ivan pattison

August 29, 2025

5  out of  5
rating by ivan pattison
"I was looking for car insurance and got to talk with Matthew. He listen to what I needed and he took his time with my wife and I. I really recommend Matthew and Randel Arnold State farm insurance"
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steve doyle

August 29, 2025

5  out of  5
rating by steve doyle
"Mathew was great and came up with very good savings and alot better policy I am very happy with him and the results"
We responded:
"Mr. Doyle- thank you for your five star review. We're glad everything worked out in your favor. We look forward to helping you in the future - Randel"
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Marilyn Sutton

August 28, 2025

5  out of  5
rating by Marilyn Sutton
"Tasha was so helpful lowering our premium!"
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Timothy LEE

August 28, 2025

5  out of  5
rating by Timothy LEE
"No pressure helped get the best insurance at best price THANKS"
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Bekah Beauxis

August 27, 2025

5  out of  5
rating by Bekah Beauxis
"Such amazing service! Thank you so much!🙏🏼"
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James Vick

August 27, 2025

5  out of  5
rating by James Vick
"Matthew did a wonderful job thank you very much"
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Katie Odum

August 27, 2025

5  out of  5
rating by Katie Odum
"I've had insurance with them for years and have always been pleased with the service I've received. They're always available to answer any questions I have about my insurance and even look for different ways I can save money or improve my coverage. Their customer service is exceptional and you can tell they truly care about their clients. All of their agents are great, but Tasha especially has helped me a lot - she is so personable and sweet and we joke that we're now "insurance friends." That's the type of service you'll receive from this office - it feels like you're calling a friend for advice. In a world of increasing automation you can't beat their personal service and I highly recommend them to everyone!"
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Jan Dillard

August 26, 2025

5  out of  5
rating by Jan Dillard
"Absolutely wonderful!!! Very helpful and was very knowledgeable!! Would recommend highly!!"
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Linda Vest

July 23, 2025

5  out of  5
rating by Linda Vest
"Matthew was absolutely amazing and helped me save so much money! He took his time with me and explained everything so that I could understand. Thank you Matthew!!!!"
We responded:
"Linda - Welcome to our State Farm family! We're so glad to have you. Please reach out if there is anything we can do to further help - Randel "
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Carol Barrett

July 8, 2025

5  out of  5
rating by Carol Barrett
"I worked with Matthew today and he was so helpful to save me a significant amount of money from my previous insurer. I would recommend this business and Matthew in particular to anyone who asks."
We responded:
"Ms Barrett - We're so happy that you received top notch service from our office. We look forward to a long-lasting business (and friend) relationship! - Randel "
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Kristi Bloomer

June 17, 2025

5  out of  5
rating by Kristi Bloomer
"Matthew is knowledgeable, friendly, N.A. helpful!"
We responded:
"Kristi- Thank you for your five star review. We are lucky to have you as a new member of our State Farm family! - Randel"
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Joel George

June 13, 2025

5  out of  5
rating by Joel George
"I've had nothing but great experience with the team at Randel Arnold State Farm, specifically with Matthew. He's been extremely responsive to my many request regarding a new policy with several changes due to uncertain purchase dates for my new vehicle. What's more the rates were by far the best out of all the compwtitive companies. The ability of a local insurance agent to find customized coverage for you, without breaking the bank is unmatched."
We responded:
"Joel - Thank you for the five star review. We strive to provide excellent customer service. We're here in the future if needed - Randel"
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sheila harris

May 29, 2025

5  out of  5
rating by sheila harris
"I have been with StateFarm over a decade. The staff is very friendly, caring ,experienced and knowledgeable .My last encounter was with Matthew. He was so patient and polite.He made sure I understood and was pleased with the service I chose . I have and will recommend family and friends to StateFarm Insurance.Matthew I give you an A+🥰"
We responded:
"Thank you Ms Sheila for your kind review. We are glad you are happy with your service from our agency - Randel & Staff"
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Ros Radley

May 2, 2025

5  out of  5
rating by Ros Radley
"Matthew was excellent and helpful in every way. He was very polite, knowledgeable and professional."
We responded:
"Ros - Thank you for your generous compliments and your five star review! We appreciate your business very much - Randel & Staff"
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Anthony Agravante

April 25, 2025

5  out of  5
rating by Anthony Agravante
"Matthew was so helpful and through getting my brother not only cheaper car insurance but also more coverage and got me a life policy as well! i will recommend all my friends to go to him. he is also very informative about the policy as well so you are well aware of what you ware signing up for!"
We responded:
"Mr. Agravante - We are so pleased that we were able to help you and your brother! We appreciate your business and your generous review! - Randel & Staff"
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Greg Fields

April 21, 2025

5  out of  5
rating by Greg Fields
"Extremely helpful, and knowledgeable. Definitely feel like they have our best interest in mind while doing business."
We responded:
"Mr. Fields, thank you for your generous review. We enjoy being your insurance agency! - Randel & Staff"
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Jacob Dyson

April 9, 2025

5  out of  5
rating by Jacob Dyson
"Everyone is always so helpful here! Thanks Tasha for answering all my questions and keeping me in check."
We responded:
"Thank you Mr. Dyson for your review. We appreciate your business and we're glad that you are our customer! Randel & Staff"
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Sandro A

April 7, 2025

5  out of  5
rating by Sandro A
"Tasha was super helpful and knowledgeable. She truly cares about helping you get the best out of your situation. She helped me find savings I didn’t even know were available to me. Highly recommend!"
We responded:
"Sandro, we are thankful for your five star review. Customer service is important to us, and we're glad we were able to help you to your satisfaction! Randel & Staff"
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Chad Cox

April 4, 2025

5  out of  5
rating by Chad Cox
"Matthew Shaw was super easy to work with and found me major savings on my auto insurance. Super pleased with him and State Farm."
We responded:
"Mr. Cox we are happy that you had a great experience with us. We look forward to being your insurance agency for years to come! Randel & Staff"
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haley fregia

April 4, 2025

5  out of  5
rating by haley fregia
"Matthew was sooo helpful and nice! Definitely recommend!"
We responded:
"Thank you Mrs. Fregia for your review! We are happy to have you as our customer! Randel & Staff"
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Renee Hooper

April 2, 2025

5  out of  5
rating by Renee Hooper
"Such a pleasure dealing with knowledgeable professionals people, I must add very please with the customer service is definitely an A+."
We responded:
"Thank you Ms Renee for your five-star review! We have enjoyed being your agency in the past and look forward to the future - Randel & Staff"
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joyce shaughnessy

April 2, 2025

5  out of  5
rating by joyce shaughnessy
"Matthew was very helpful. He was professional and courteous. He made everything easy."
We responded:
"Thank you Mrs. Shaughnessy for your review. We are pleased to hear that you enjoyed your interaction with our office - Randel & Staff"
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Chloe Davis

April 1, 2025

5  out of  5
rating by Chloe Davis
"Matthew has been my agent for years now! He is the best in the business"
We responded:
"Chloe, thank you for your Five Star review. We are so pleased that you are happy with our services. Randel & Staff"
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Lacey Zaruba

March 25, 2025

5  out of  5
rating by Lacey Zaruba
"Dava always goes above and beyond to help me through the process! Great team and insurance!"
We responded:
"Ms Lacey thank you for taking time out of your busy schedule to leave us a 5 star review. We have enjoyed working with your over the years and look forward to the future with you. Randel & Staff"