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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Justus Merz

October 9, 2025

5  out of  5
rating by Justus Merz
"Mathew is the man! Super quick super helpful and saved me a ton of many from the Crosby location. Lifetime customer for sure!"
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George Riesenfeld

October 6, 2025

5  out of  5
rating by George Riesenfeld
"Mathew is a pro. Very helpful. The best insurance agent I ever worked with."
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Nancy LeBlanc

October 4, 2025

5  out of  5
rating by Nancy LeBlanc
"The phone rep at Arnold State Farm answered all my issues and walked me step by step through the process of setting my “safe and drive”. The most polite person over the phone."
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Jessica Noface

October 3, 2025

5  out of  5
rating by Jessica Noface
"Matthew went above and beyond to help me ! And he was so friendly and amazing!"
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Rudy Cortez

September 19, 2025

5  out of  5
rating by Rudy Cortez
"She really knew her job and took care of me. I hate to get Insurance cause it’s always a struggle and it wasn’t with her."
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Dilene L.

September 18, 2025

5  out of  5
rating by Dilene L.
"Randel and his staff are always helpful and are there when I need them. They treat me like family."
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Jerry O'Neal

September 17, 2025

5  out of  5
rating by Jerry O'Neal
"Matthew went above and beyond to walk me through the information and explain it to me. Great customer service and I saved some money."
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Courtney Ribitzki

September 12, 2025

5  out of  5
rating by Courtney Ribitzki
"Matthew was so helpful, answered all of my questions, and explained everything so well. Thanks to him, we are saving $1,000's each year on car and homeowners insurance. If you have questions or need help saving, this is your person!"
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Wendy Edwards

September 3, 2025

5  out of  5
rating by Wendy Edwards
"Very professional and knowledgeable"
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ivan pattison

August 29, 2025

5  out of  5
rating by ivan pattison
"I was looking for car insurance and got to talk with Matthew. He listen to what I needed and he took his time with my wife and I. I really recommend Matthew and Randel Arnold State farm insurance"
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steve doyle

August 29, 2025

5  out of  5
rating by steve doyle
"Mathew was great and came up with very good savings and alot better policy I am very happy with him and the results"
We responded:
"Mr. Doyle- thank you for your five star review. We're glad everything worked out in your favor. We look forward to helping you in the future - Randel"
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Marilyn Sutton

August 28, 2025

5  out of  5
rating by Marilyn Sutton
"Tasha was so helpful lowering our premium!"
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Timothy LEE

August 28, 2025

5  out of  5
rating by Timothy LEE
"No pressure helped get the best insurance at best price THANKS"
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Bekah Beauxis

August 27, 2025

5  out of  5
rating by Bekah Beauxis
"Such amazing service! Thank you so much!🙏🏼"
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James Vick

August 27, 2025

5  out of  5
rating by James Vick
"Matthew did a wonderful job thank you very much"
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Katie Odum

August 27, 2025

5  out of  5
rating by Katie Odum
"I've had insurance with them for years and have always been pleased with the service I've received. They're always available to answer any questions I have about my insurance and even look for different ways I can save money or improve my coverage. Their customer service is exceptional and you can tell they truly care about their clients. All of their agents are great, but Tasha especially has helped me a lot - she is so personable and sweet and we joke that we're now "insurance friends." That's the type of service you'll receive from this office - it feels like you're calling a friend for advice. In a world of increasing automation you can't beat their personal service and I highly recommend them to everyone!"
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Jan Dillard

August 26, 2025

5  out of  5
rating by Jan Dillard
"Absolutely wonderful!!! Very helpful and was very knowledgeable!! Would recommend highly!!"
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Linda Vest

July 23, 2025

5  out of  5
rating by Linda Vest
"Matthew was absolutely amazing and helped me save so much money! He took his time with me and explained everything so that I could understand. Thank you Matthew!!!!"
We responded:
"Linda - Welcome to our State Farm family! We're so glad to have you. Please reach out if there is anything we can do to further help - Randel "
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Carol Barrett

July 8, 2025

5  out of  5
rating by Carol Barrett
"I worked with Matthew today and he was so helpful to save me a significant amount of money from my previous insurer. I would recommend this business and Matthew in particular to anyone who asks."
We responded:
"Ms Barrett - We're so happy that you received top notch service from our office. We look forward to a long-lasting business (and friend) relationship! - Randel "
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Kristi Bloomer

June 17, 2025

5  out of  5
rating by Kristi Bloomer
"Matthew is knowledgeable, friendly, N.A. helpful!"
We responded:
"Kristi- Thank you for your five star review. We are lucky to have you as a new member of our State Farm family! - Randel"
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Joel George

June 13, 2025

5  out of  5
rating by Joel George
"I've had nothing but great experience with the team at Randel Arnold State Farm, specifically with Matthew. He's been extremely responsive to my many request regarding a new policy with several changes due to uncertain purchase dates for my new vehicle. What's more the rates were by far the best out of all the compwtitive companies. The ability of a local insurance agent to find customized coverage for you, without breaking the bank is unmatched."
We responded:
"Joel - Thank you for the five star review. We strive to provide excellent customer service. We're here in the future if needed - Randel"
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sheila harris

May 29, 2025

5  out of  5
rating by sheila harris
"I have been with StateFarm over a decade. The staff is very friendly, caring ,experienced and knowledgeable .My last encounter was with Matthew. He was so patient and polite.He made sure I understood and was pleased with the service I chose . I have and will recommend family and friends to StateFarm Insurance.Matthew I give you an A+🥰"
We responded:
"Thank you Ms Sheila for your kind review. We are glad you are happy with your service from our agency - Randel & Staff"
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Ros Radley

May 2, 2025

5  out of  5
rating by Ros Radley
"Matthew was excellent and helpful in every way. He was very polite, knowledgeable and professional."
We responded:
"Ros - Thank you for your generous compliments and your five star review! We appreciate your business very much - Randel & Staff"
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Anthony Agravante

April 25, 2025

5  out of  5
rating by Anthony Agravante
"Matthew was so helpful and through getting my brother not only cheaper car insurance but also more coverage and got me a life policy as well! i will recommend all my friends to go to him. he is also very informative about the policy as well so you are well aware of what you ware signing up for!"
We responded:
"Mr. Agravante - We are so pleased that we were able to help you and your brother! We appreciate your business and your generous review! - Randel & Staff"
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Greg Fields

April 21, 2025

5  out of  5
rating by Greg Fields
"Extremely helpful, and knowledgeable. Definitely feel like they have our best interest in mind while doing business."
We responded:
"Mr. Fields, thank you for your generous review. We enjoy being your insurance agency! - Randel & Staff"